Shipping policy

Last Updated: August 25, 2026

1. Order Processing Time

All orders placed on Voxlin are processed within 1–3 business days.

Business days are Monday through Saturday, excluding public holidays. Orders placed on Sundays or major public holidays will begin processing on the following business day.

Once your order has been processed and shipped, you will receive an automated shipping confirmation email containing your tracking details and invoice.

2. Shipping Destinations, Carriers & Delivery Estimates

The total delivery time is calculated as follows:

Total Estimated Delivery Time = Order Processing Time + Transit Time

United States (Primary Destination)
Processing Time: 1–3 business days
Estimated Transit Time: 5–8 business days
Carriers Used: USPS, UPS, FedEx
Total Estimated Delivery Time: 6–11 business days

Canada, United Kingdom, Australia & New Zealand
Processing Time: 1–3 business days
Estimated Transit Time: 6–9 business days
Total Estimated Delivery Time: 7–12 business days

Rest of the World
Processing Time: 1–3 business days
Estimated Transit Time: 7–12 business days
Total Estimated Delivery Time: 8–15 business days

Note: Delivery timeframes are estimates and are not strictly guaranteed. Unforeseen logistics disruptions, severe weather, peak seasonal carrier volumes, or customs inspections may cause slight delivery delays.

3. Shipping Costs

Standard Free Shipping: We offer Free Standard Shipping on all eligible orders over a specified threshold or within primary supported shipping zones.

Any applicable shipping charges for express delivery options will be clearly itemized and displayed at checkout prior to payment processing.

4. Fulfillment & Warehouse Logistics

Voxlin is an international online retailer serving customers globally. To optimize delivery speeds and manage product availability, orders may be fulfilled and dispatched from designated regional fulfillment facilities or overseas warehouses.

Voxlin retains full responsibility for order coordination, shipment tracking updates, delivery guarantee, and customer support.

5. Tracking Your Shipment

Once your order leaves our facility, a shipment notice containing your unique Tracking Number and carrier link will be sent to your registered email address.

Please allow 24–72 hours for the tracking link to update and register scans on the carrier's portal.

6. Address Modifications & Order Accuracy

Customers are responsible for verifying that the shipping address supplied at checkout is accurate and complete.

If you notice an error in your delivery address, please notify our customer support team at hello@Voxlin.shop within 12 hours of order placement. Once an order has entered fulfillment or has been handed over to the shipping carrier, we cannot alter the address or intercept the parcel.

7. Customs, Import Taxes, and Sales Tax

US Customers: Applicable state and local sales taxes will be automatically calculated and collected at checkout based on your state's tax laws.

International Customers: Customs duties, tariffs, VAT, or import fees may be levied by local authorities upon arrival in the destination country. These mandatory government fees are the responsibility of the recipient.

8. Missing, Delayed, or Lost Shipments

If your package has not arrived after 20 business days from the dispatch date, please reach out to us at hello@Voxlin.shop.

In cases where a shipment is officially confirmed as lost or damaged in transit by the carrier, Voxlin will gladly coordinate an appropriate resolution, including issuing a full replacement or a refund back to your original payment method.

9. Contact Information

For questions or assistance regarding shipping and tracking, please contact our support team:

Store Name: Voxlin
Website: https://www.Voxlin.shop
Customer Support Email: hello@Voxlin.shop
Phone Number: +1 (480) 766-6124
Corporate Address: 2023 Market Street, San Francisco, California 94114, United States
Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (ET) | Sunday: Closed
Response Time: Inquiries are addressed within 24–48 business hours.